Incident

Rhoose woman thankful for Barry town centre assistance

A RHOOSE woman has thanked the people who came to her aid after she was spotted slumped on a bench in Barry town centre.

Susan Dance was assisted after she became ill during the heatwave in July.

She said: “Angels came to my rescue in the form of Russell Wells and his wife and Heulwen Roberts who kindly attended to my needs. I cannot thank these people enough for the care and help they gave me at that time.

“Thanks also to Boots for providing the de-fib and Superdrug for providing the chair.

“Also to my neighbour Linda Hawkins who brought my husband to me at the drop of a hat.

“Thanks are not enough, but I sincerely appreciate everything that was done that day. In these difficult times, kindness still abounds.”

Entertainer, Russ Wells, of Barry, said: “We walked near Susan and she was slumped to the side on a bench near Superdrug. We asked Susan if she was ok. She seemed sleepy. We got her to sit up. She didn’t look well, but we got her to speak. She said she didn’t feel right.

“My wife and I thought it best to ring an ambulance to check her. I rang about 10.55am. They said to get the defibrillator, just in case. The manager in Boots got it out of the cupboard and came down with me. When we got back Heulwen, was there, she brought an electric hand fan for Susan to hold. It was a hot day, but luckily Susan was sat in the shade.

“We said we will ring her husband to let him know and also collect him as Susan had their car. His neighbour said she would bring him down from Rhoose. They arrived about 10 minutes later.

“My wife went into Superdrug to get cooling patches to put on Susan’s neck and Susan’s neighbour got a chair from Superdrug to give Susan more support and later move it to keep Susan in the shade.”

Calls to ambulance service

Russ Wells added, “The ambulance operator said it would take about an hour to get there. About 55 minutes, from calling the ambulance, we rang as told if she got worse, which she had. They got me to get her to do three tests to check her condition. She passed all three. We waited until 1.15pm and still no sign of the ambulance.

“By this time, Susan felt a lot better and she and her husband thought it better and cooler to go home. I rang the ambulance operator to tell them this and said to tell Susan and her husband to ring the ambulance service when they got home.”

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Founded in early 2021 by ex-Glamorgan GEM staff following its closure during the Covid pandemic. Now, the largest circulated, printed, newspaper or magazine in the Vale of Glamorgan.

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